Privacy Policy
Last Updated: January 2026
12training.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at 12training.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using 12training.co.uk, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you interact with our Site, we may collect your name, email address, telephone number, and other contact details you voluntarily provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies: We use cookies and similar tracking technologies to monitor Site activity and store user preferences.
- Usage Data: We collect information about how you interact with our Site, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Site and our services;
- To conduct analytics and understand user behaviour and preferences;
- To track affiliate referrals and commission performance for casino partners;
- To respond to your inquiries and provide customer support;
- To send marketing communications, newsletters, and promotional content (with your consent);
- To comply with legal obligations and enforce our terms of service;
- To detect, prevent, and address fraud and security issues.
Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. Types of cookies we use include:
- Essential Cookies: Required for Site functionality and security.
- Analytical Cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
- Marketing Cookies: Track referrals and affiliate performance with casino partners.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may affect Site functionality. For more information, visit aboutcookies.org.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. When you click on links to third-party sites, including casino partners, you leave our Site and enter their domain.
We strongly encourage you to review the privacy policies of any third-party websites before providing your personal information. We have no control over and assume no responsibility for the conduct, content, or privacy practices of third-party websites.
Your Rights
Under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You can correct inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data (subject to legal exceptions).
- Right to Restrict Processing: You can limit how we use your data.
- Right to Data Portability: You can request your data in a portable format.
- Right to Object: You may object to marketing communications and certain processing activities.
- Right to Lodge a Complaint: You can file a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Retention periods vary depending on the nature of the data and our legal obligations:
- Contact information: Retained until you request deletion or unsubscribe.
- Analytical data: Typically retained for 12-24 months.
- Affiliate tracking data: Retained for the duration of our partnership and applicable commission periods.
- Legal and compliance records: Retained as required by UK and applicable regulations.
When data is no longer needed, we securely delete or anonymise it.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: 12training.co.uk
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office.
This Privacy Policy may be updated from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page.