Responsible Gaming

Gaming Should Be Entertainment

At 12training.co.uk, we believe that casino gaming should be enjoyed as a form of entertainment only. It is not a way to make money or solve financial problems. Like any form of entertainment, it should be budgeted for and enjoyed responsibly within your means.

We are committed to promoting responsible gaming practices and providing support to our players.

Age Verification

Online casino gaming in the UK is only available to individuals aged 18 years or older. We take age verification seriously and comply with all UK Gambling Commission regulations.

If you are under 18, please do not attempt to register or gamble on our site. Parents and guardians are encouraged to use parental controls to prevent underage access.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Spending more money or time gambling than intended
• Feeling the need to gamble with larger amounts to achieve the same excitement
• Repeatedly trying to cut back or stop gambling without success
• Chasing losses by gambling more to try to recover money lost
• Neglecting family, work, or educational responsibilities due to gambling
• Lying to family or friends about the extent of your gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Gambling to escape problems or negative emotions
• Jeopardising relationships, job, or education due to gambling

If you recognise these signs, please seek help immediately.

Player Protection & Self-Help Tools

Most responsible online casinos, including those we recommend, offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
• Loss Limits: Set a maximum amount you are willing to lose over a set period
• Bet Limits: Restrict the maximum bet size on individual games
• Reality Checks: Receive notifications during play reminding you how long you have been gambling
• Time-Out/Cool-Off Period: Temporarily suspend your account for a period you choose (hours, days, or weeks)
• Self-Exclusion: Permanently or temporarily exclude yourself from gambling

If you are unsure how to access these tools on your chosen casino site, contact their customer support team.

Support & Helpline Organisations

If you or someone you know is struggling with problem gambling, the following organisations provide free, confidential support:

United Kingdom

• GamCare
  Free counselling, support, and information for problem gamblers and their families
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop
  National self-exclusion scheme. Register to exclude yourself from all UK-licensed online gambling operators
  Website: www.gamstop.co.uk
  Phone: 0333 234 6599
• Gamblers Anonymous
  Free peer support meetings across the UK
  Website: www.gamblersanonymous.org.uk

Other Countries

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de
  Helpline: 0800-1372700 (free, 24/7)

Need Help?

If you or someone you care about is struggling with problem gambling, please reach out for help today. There is no shame in seeking support — gambling addiction is a recognised condition, and recovery is possible.

Contact one of the organisations above, speak to your GP, or call a gambling helpline. Help is always available, and it's free and confidential.

Your wellbeing is more important than any bet.